2011 The effect of emotional feedback on behavioral intention to use computer-解释结构模型.pdfVIP

Computers Education 59 (2012) 710–721 Contents lists available at SciVerse ScienceDirect Computers Education journal homepage: /locate/compedu The effect of emotional feedback on behavioral intention to use computer based assessment * 1 2 Vasileios Terzis , Christos N. Moridis , Anastasios A. Economides Information Systems Department, University of Macedonia, Egnatia Street 156, Thessaloniki, 54006 Hellas, Greece a r t i c l e i n f o a b s t r a c t Article history: This study introduces emotional feedback as a construct in an acceptance model. It explores the effect of Received 27 June 2011 emotional feedback on behavioral intention to use Computer Based Assessment (CBA). A female Received in revised form Embodied Conversational Agent (ECA) with empathetic encouragement behavior was displayed as 29 February 2012 emotional feedback. More specifically, this research aims at investigating the effect of Emotional Feed- Accepted 6 March 2012 back on Behavioral Intention to Use a CBA system, Perceived Playfulness, Perceived Usefulness, Perceived Ease of Use, Content and Facilitating Conditions. An appropriate survey questionnaire was completed by Keywords: 134 students. Results demonstrate that Emotional Feedback has