商务英语阅读_Unit 1_办公室基础交流英语.ppt

Unit One At the Office Objective Get the students to be familiar with the secretarial practice. Cultivate the students’ ability of problem-solving. Remind the students of the habits that should be broken for efficient reading. Section A Introduction If there was ever a need for competent secretaries in corporations and other organizations, that need is now. If there was ever a need for secretaries to become fully competent and play the supportive role that is their unique specialty, that need will never be more urgent than it is today. Pre-reading Before reading the following passage, answer these questions: 1. What do you think of the role of the secretary? 2. What do you think should be the duties of a secretary? 3. What skills should a secretary possess? Text The Multi-faceted Role of the Secretary The role of the secretary in the managerial environment is unique — it is multi-faceted as the following description illustrates. The secretary as the meat in the sandwich—The secretary is responsible to management or to professionals who are also managers. This interaction means working and getting along with secretaries to other management, both at the same and at higher and lower levels of the organization. Of all people in the company, secretaries face most of the burden of daptation—they must influence by persuasion and must adapt to their environment where they cannot. The secretary as image maker—Image in business involves attitude: How secretaries view others and how they view themselves. (How they view others is of course very much a function of how they view themselves.) As an image maker, secretaries need to know what contribution they are expected to make to the department and to the company as a whole. The secretary as bridge — The secretary is often the bridge between the boss, the department or company and the world outside, i.e. its first impression. What kind of impression does your secretary make? How do people