护理管理干预措施在健康体检中的应用效果观察.doc

护理管理干预措施在健康体检中的应用效果观察 摘要：目的：探讨护理管理干预措施在健康体检中的应用效果,旨在通过有效的护理管理干预提高健康体检工作效率和提高患者对本院体检工作的满意率。方法：选取我院2014年1月至8月来我院实行健康体检的受检者600名，其中以2014年1月份至4月份体检者的300名受检者为对照组，给予常规护理管理干预，2014年5月我院对护理管理进行加强，以2014年5-8月实施护理管理干预后的300名受检者为观察组，比较实施护理管理干预前后我院护理人员各方面业务能力以及受检者对护理人员服务态度、专业知识等的满意程度的差异以及我院每天的健康体检人数和接到体检者投诉事件的数量。结果：通过护理管理干预后，护理人员的各方面技能和受检者对护理人员的满意程度均优于护理管理干预前，差异有统计学意义（P0.05），医院收到体检者投诉的事件发生率也显著降低，差异具有统计学意义（P0.05）。结论：在我院实施护理管理干预之后，护理人员的专业技术水平大大提高，受检者对护理人员的信任程度也呈上升趋势，护患关系明显改善,此护理方法值得推广。 关键词：护理管理；干预；健康体检；应用效果； Application effect of nursing management interventions in health examination observation Abstract: Objective: To explore the application effect of nursing management interventions in health examination, in order to improve the work efficiency and improve the health of medical patient satisfaction through effective nursing management interventions. Methods: in our hospital from 2014 January to August in our hospital implementation of subjects in 600 healthy subjects, which in 2014 January to April subjects 300 subjects as control group, were given routine nursing care management intervention, in 2014 May in our hospital for nursing management were strengthened, in 2014 5-8 month of nursing management interventions of the 300 subjects in the observation group, the difference in the number of satisfied nursing management in our hospital before and after the intervention of nursing staff in all aspects of business and service ability of subjects on nurses attitude, professional knowledge and the number of health examination in our hospital and received every day medical complaints. Results: by care management intervention, the skills and the subjects of the nursing staff satisfaction degree to nursing staff was better than that of nursing management before intervention, the difference was statistically significant (P0.05), the number of daily physical examination is more than before, the hospital received medical complaints of the number of events was significantly lower,