Introduction(GB,英文版).ppt

Version Nov 2002 Page 6 Sigma Introduction六西格玛介绍 Advanced SIGMA Improvement Process 先进的西格玛改进过程 Agenda议程 Part I – Global Status of Six Sigma 第I部份－六西格玛的全球地位 Part II – Revision,the CSF’s for Six Sigma 第II部份－复习，六西格玛的关键成功因素 AgendaPart I – Global Status of Six Sigma 1.0 What is Six Sigma 1.1 History Evolution of Six Sigma 1.2 Overview of core Methodologies -DVAIC -DMEDI -’BPMS’ 1.3 Te Six Sigma fit “Strategy”v’s “Process Improvement 1.4 Project ‘families’ examples for different functions - finance - HR - Marketing 1.5 Example of Six Sigma Success – ‘GE Company’ 1.0 What is Six Sigma What is Six sigma A vehicle for strategic change …an organizational approach to performance excellence TRANSFORMATIONAL CHANGE Across–the-board.Large-scale integration of fundamental changes throughout the organization processes,culture,and customers to achieve and sustain breakaway results OPERATIONAL CHANGE Business processes.tools and methodologies targeted at reducing variation and dramatically Improving processes 1.0 What is Six SigmaWhat Will Six Sigma Performance Do? Deliver Shareholder value Yield a high return on investment Translate strategic goals into results Dramatic performance improvements within months Increase revenue and reduce costs simultaneously Drive improvement to core processes and service excellence Develop market focus and leadership Sigma Business Improvement Sigma Business Improvement (continued) An objective lf six sigma is to reduce variation and move product or service outputs permanently inside customer requirements. (Curve A to B) What is sigma? Sigma is the Greek letter that is a statistical unit of measurement used to define the standard deviation of a population. It measures the variability or spread of the data Six sigma is also a measure of variability.It is a name given to indicate how much of the data falls within th