员工管理制度（Staff management system）.doc

员工管理制度（Staff management system） Sauna work management system (hierarchy) 1. Responsibilities of the supervisor: 1) in order to improve management efficiency and motivate subordinates, check the situation of punching attendance first. 2) assist employees to collect the required items. 3) check the room for work. 4) check the health situation of the entire hall, including the staffs appearance and appearance, the working clothes, etc. 5) supervise the whole operation throughout the whole day, and keep the discipline and hygiene condition. 6) communicate with guests and handle complaints from customers. 7) keep records of guests. 8) employees are granted a short holiday. 2. Responsibilities of the foreman: 1) checking the floor and punching attendance. 2) directly convey the work content of the supervisors arrangement or assist in the work of the supervisor. 3) check the waiters preparation. 4) check regional health conditions. 5) guest reception and communication. 6) keep records of guests. Service desk clerk: 1) familiar with the registration and fees of various documents in the sauna center, and flexible promotion, familiar with the telephone answering process. 2) for every guest who comes to spend, and the guest who asks for room service, make a good record according to the customers every purchase. 3) for the items presented by the sauna, there should be a detailed record of the items in and out of the room. For drinks and cigarettes, detailed sales records should be made and timely supplemented. 4) responsible for hygienic cleaning of female guests inside and outside the bar. 5) to assist the warehouse management in the work of material inventory and material collage. 4. Responsibilities of the staff in the sauna room: 1) familiar with the safe use of various facilities and equipment in the sauna room, ensure the normal operation of facilities and equipment, and report the problems in time. 2) responsible for providing guests with shoes, changing clothes and serv