使用“电话银行”必备口语.doc

洛基提醒：英语学习已经进入互联网时代 Telephone Banking 电话银行 　　Representative: Hello. How can I help you today? 　　Customer: Hello. Id like some information on the telephone banking services offered at by your bank。 　　Representative: Certainly. May I have your account number? 　　Customer: Of course. Its 4392107. 　　Representative: What would you like to know? 　　Customer: How do I sign up? 　　Representative: Just let me know, Ill sign you up immediately。 　　Customer: Can you tell me how the telephone banking services work? 　　Representative: You can do all your day-to-day banking over the telephone, 24 hours a day。 　　Customer: Thats great. How do I access my account? 　　Representative: Just call the bank, key in your PIN number and listen to the menu of options available。 　　Customer: How do I choose which option I want? 　　Representative: Just press the number for the service stated by the recording。 　　Customer: What kind of things can I do? 　　Representative: You can check your balance, pay bills, order a statement or even transfer money to another bank。 　　Customer: Thats fantastic! Can I trade stocks and bonds。 　　Representative: Im afraid you will have to have a special account for that。 　　Customer: What about getting help if I have any problems? 　　Representative: Theres an automated answering machine and staff are available 9 to 5 seven days a week。 　　Customer: It all sounds very good to me. Id like to sign up。 　　Representative: Alright, can you answer a few questions please? 　　Customer: Certainly。 　　Useful Vocabulary 词汇 　　24 hours a day 　　account number 　　automated answering machine 　　day-to-day banking 　　menu of options 　　telephone banking services 　　to access an account 　　to check your balance 　　to key in a PIN number 　　to order a statement 　　to pay bills 　　to sign up 　　to trade stocks and bonds 　　to transfer money 洛基英语Rocky 打造国内最大的英语教育平台 洛基Rocky在线英语教育平台