售后问题解答（After sales questions）.doc

售后问题解答（After sales questions） After sale assessment questions, the following is the baby received problems encountered, and now as a shop after customer service (floret) identity, its answer 1. [buyer]: clothing color difference, not satisfied, give me back. [small]: pro, Hello, on the color issue, because online shopping convenience at the same time, there are also different display color, the color is not the same, I hope you can understand this. If you dont like this dress, you can look at the other styles in our house. Theyre all very nice! Desire expression 2. [buyer]: I received the clothes, I took two, but only one thing, hey. [floret]: dear, sorry, oh, Ill check it here, and Ill get back to you later. Also, I would like to ask if the package you received has been damaged, or has it been newly packaged?. 3. [buyer]: clothes received, but a bit of a problem, broken a hole, how to do ah? [floret]: pro, embarrassed Oh, probably because the warehouse there is not checked in place, trouble you to take pictures of the problem, and then wanted to send me, after verification, we will bear the freight for you to change Kazakhstan! Desire expression 4. [buyer]: I received clothing size inappropriate, small. (its already the biggest size.) [floret]: pro, this size is already the largest yards oh. If small, so that we can give you some advice before loose style Yiyi, to see if there is no love Kazakhstan, give you a replacement! Desire expression 5. [buyers]: how do you do, and the clothes are not the hair I took, and quickly dealt with me!!! [floret]: first of all, the flowers represent the staff to you to express the most sincere apology, but also trouble to close your clothes received photos to me to verify, and verify that you will be dealt with as soon as possible, ha! Desire expression 6. [buyer]: I received clothes can be, that is, thread a little more, hey. [floret] close, clothing size, wear okay?. Because now the larger shipments, there may be some clothes thre