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如何提高医院的管理和服务水平浅谈(How to improve the management and service level of hospital)
如何提高医院的管理和服务水平浅谈(How to improve the management and service level of hospital)
How to improve the management and service level of hospital
Abstract: the overall level of a hospital, not only depends on the level of the hospitals research and research capabilities, but also depends on the level of management and quality of service. As a hospital, the patients spiritual comfort and help patients recover from the high level of service. At the same time, with the gradual deepening of Chinas medical system reform, the hospital has been pushed to the market, has become an irreversible trend.
According to the analysis of the experts, along with Chinas accession to the WTO and the continuous deepening of medical reform, the medical and health industrys physical reproduction speed will exceed other industries in the next 5 years. It is an irreplaceable trend to improve the management and service level of hospitals and to strengthen the competitiveness of hospitals in the medical market. Just how to improve the management and service level of the hospital? Learning from the experience of hotel service in our country is one of the effective strategies that hospitals can adopt.
1, it is urgent and necessary for hospitals to improve their management and service level
First of all, improving the service level of the hospital is the only way for the hospital to survive and develop. The overall level of a hospital is determined not only by the hospitals operational level and research capacity, but also by the level of management and the quality of service. As a hospital, the patients spiritual comfort and help patients recover from the high level of service. At the same time, with the gradual deepening of Chinas medical system reform, the hospital has been pushed to the market, has become an irreversible trend. On the one hand, the governments investment in hospitals is becoming less and less, which requires hospitals to rely on the market to achieve survival and development. On the
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