如何使用平衡记分卡（How to use a balanced scorecard）.doc

如何使用平衡记分卡（How to use a balanced scorecard） How to use the Balanced Scorecard.Txt special Author / Jiang Jihai Xuan Guoliang The balanced scorecard is a comprehensive evaluation index system to measure and evaluate the enterprise. It is a combination of a series of financial performance measurement indicators and non-financial performance indicators, and is a management method. How to use the Balanced Scorecard? The balanced scorecard is a measure of comprehensive score index system, the evaluation of enterprise; is the synthesis of a series of financial performance indicators and non-financial performance indicators; it is a kind of management method, which mainly focused on the realization of enterprise strategic target aspect. As a result, Kaplan and Norton used the Balanced Scorecard as the cornerstone of the strategic management system. Preliminary preparation Enterprise strategic positioning according to their environment and their own resources, and to determine the strategic objectives, and communication and education at all levels of the enterprise, vision and strategic objectives of publicity of enterprises, by consensus. At the same time, managers and technicians are deployed from different levels to form a balanced scorecard performance evaluation team. The main responsibilities of the team is to determine the evaluation criteria, evaluation system, data collection and data processing, performance appraisal, supervision and acceptance of feedback and correction of the index of performance evaluation process. Tips Implementation process of Balanced Scorecard (1) establish the companys mission, vision and strategy concisely and clearly. (2) set up an executive team to explain the mission, vision and strategy of the company. (3) conduct publicity, education and communication at all levels within the enterprise. (4) establish four specific target systems and evaluation standards of finance, customer, internal operation, learning and growth. (5) data processin