交往礼仪（communication etiquette）.doc

交往礼仪（communication etiquette） communication etiquette One must interact with other people in various ways; without contacts, there is no cooperation; without cooperation, there is no development. For interpersonal communication, the correct attitude is to actively participate in, sum up experience and lessons learned; two, we should learn basic communication etiquette, and use it correctly in practice. Etiquette in a very important principle, called the three a principle, is for people with other people in the process of communication, to accept each other, pay attention to each other, agree with each other. I. Appellation refers to the appellation between each other in daily intercourse and social intercourse. According to the norms of social etiquette, choose the correct, appropriate name, there are three points must pay attention to: First, conform to the convention; Second, we must take care of our habits; Third, to the romans. (1) the appellation in life The address should be cordial, natural, accurate and reasonable: 1, the relatives of the call The names of relatives are regular and exceptional. (1) routine A relative who is directly or indirectly related to me. In life, the family name has been established, evident to anyone. Sometimes it is not always standard to treat relatives by name. For example, daughter-in-law to father-in-law, mother-in-law, son-in-law, father-in-law, mother-in-law, can be father, mother match. (2) exceptional case In the face of strangers, relatives can be taken according to different situations or honorific modest. According to seniority or age than their relatives, in the name of home before the word, such as my father. According to seniority or year Younger than their relatives, in the name with the word she, such as my younger brother. Name your children and add small words before their names, such as children. For other relatives, should use honorifics. For their elders, before calling, add respect, such as respect for mother..