Improving Operational Efficiency and Effectiveness（提高操作效率和有效性）.pdf

Berkshire Advisors, Inc General Management Consultants The Berkshire Advisors Approach To… IMPROVING OPERATIONAL EFFICIENCY AND EFFECTIVENESS Berkshire Advisors takes a structured, experience suggests that when analytical, and rigorous approach to fundamentally new approaches to evaluating the efficiency and providing services are implemented, effectiveness of operational practices. significant cost savings can be achieved This approach is divided into three key at the same time that service quality is steps enhanced. Assess whether the function or Evaluate The Issues That Are Most service needs to be performed Likely To Yield Significant Results Develop conceptual “ideal plan” Evaluate issues that are the most The type of issues that are the most likely to yield significant results likely to result in improved operational performance tend to be similar Assess Whether The Function Or regardless of the size of the Service Needs To Be Performed organization or its area of responsibility. (The way these issues manifest The first, and most obvious question, themselves, of course, varies signifi- that should be addressed when cantly among organization.) Issues that evaluating any operation is whether the often result in significant opportunities to function