秘书英语_Unit_8.ppt

Unit 8 How Does a Secretary Host Visitors from Abroad? Teaching Focus 1．熟悉商务接待程序和礼仪 2．了解商务接待中的文化因素 3． 掌握邀请函的书写要领 Section 1 Hosting American Visitors 背景知识 接待外宾是涉外秘书一项重要的工作。在外宾抵达以前，应做好以下准备工作： 1．了解清楚来访外宾的总人数、来访人员的职务、性别、礼宾次序。 2．了解外宾的饮食爱好、宗教禁忌以及是否有特殊的生活习惯，必要时，还可向对方索要来访者的血型资料。 3．了解外宾抵离的日期和时间、交通工具和施行路线、对参观访问的具体愿望。此外，要随时向民航部门了解飞机起降的具体时间，以便准时接机。 秘书要根据上述情况，制定接待计划，使工作、娱乐安排张弛有序、丰富、充实。在外事接待工作中，秘书身兼数职，既是组织者，又是实施者，还是翻译。因而，秘书要不辞辛苦，努力使每次外事活动都安排得热情周到、无微不至，让客人深感宾至如归。 Language Points to meet somebody 接某人 Mana met me at the railway station. 曼娜到火车站接我。 [反义词] see somebody off 送行 I will see Mr. White off at 4 p.m. at the airport. 今天下午四点我去机场为怀特先生送行。 4. Where are we heading now? 我们现在去哪？head [不及物动词] 去某地：He headed for the bus stop. 他朝公车站走去。 5．In particular 尤其地，格外地： Why he noticed her car in particular? 为什么他格外关注她的车？ 6．Set up: To lay plans for计划：制定计划：set up a kidnapping 策划绑架 7. go through the registration procedure 完成登记手续 go through a procedure or a routine means to do it in the way they usually do 按常规完成某一过程或程序 1.You must be our long-expected guest. Mr.Wilson from the U.S..您一定是我们盼望已久的客人，从美国来的威尔逊先生吧！2.I’m happy to have the pleasure of meeting you. 见到您很高兴。3.I hope all of you feel at home here in China. 我希望你们在中国感觉就像在自己家里一样。4.I’m So pleased to have finally met you./It’s been my pleasure meeting you./It was nice to meet you. 很高兴认识您。（道别用语）5.How was your journey？ 您旅途如何？ 6.I hope you’ve had a pleasant flight/trip 旅途愉快吧！7.The in-flight service was satisfactory./ The air service was satisfactory.飞机上服务很令人满意。/飞机上服务很好。8.We’ve been expecting you ever since you sent US the fax informing us of your date of arrival. 自从您把来访日程传真给我们以后，我们一直在期待着您的到来。9.And I’ll be very happy if I can help you with anything. 如果能为您效劳，我将很高兴。10.May l help you with your baggage/luggage？ 我替您拿行李好吗？ 　11.I would like you to meet our managing director Mr.Wang. 我向您介绍一下我们的总经理，王先生。12.I have been looking forward to meeting you.　我一直盼着能见到您。13.I’ve heard so much about you. Glad to meet you. 久闻大名。今日相见荣幸之至。1