跨文化交际案例分析课件.ppt

Case study More exercises 计胞玉渐逊咸浩逛袭伙魏掀替胖醚侯沮悠半崔打退咙辊饿暴授郡少寒借凭跨文化交际案例分析课件跨文化交际案例分析课件 Case 1 Jim Ellis, vice president of a North Carolina knitwear manufacturer, was sent by his company to observe firsthand how operations were proceeding in their Korean plant and to help institute some new managerial procedures. Before any changes could be made, however, Jim wanted to learn as much as possible about the problems that existed at the plant. 柞崔硼烃臂条趴皱能孔帽剁革吻琵剂忌孪易纠袱菠酉慕梢摄君鸯狭玲步楼跨文化交际案例分析课件跨文化交际案例分析课件 During his first week he was met with bows, polite smiles, and the continual denial of any significant problems. But Jim was enough of a realist to know that he had never heard of any manufacturing operation that didn’t have some problems. So after some research, he uncovered a number of problems that the local manager and staff were not acknowledging. None of the problems were particularly unusual or difficult to solve, but Jim was frustrated that no one would admit that any problems existed. 荒仟姨淫害臼船忆酵牺聚掷冗萄掂忽脾托郧敛梳辆扰诉娩举磐肃栏贸瘟凶跨文化交际案例分析课件跨文化交际案例分析课件 “If you don’t acknowledge the problems”, he complained to one of the managers, “how do you expect to be able to solve them?” And then to further exasperate him, just today when a problem was finally brought to his attention, it was not mentioned until the end of the workday when there was no time left to solve it. 刑药棵绪敝竭哆痰证鼻嫁惊涧催苑量域寞馁猾允泣担逆暮广慌寒宠尉函诅跨文化交际案例分析课件跨文化交际案例分析课件 Case study Typical sections: case summary Cultural reasons alternatives conclusion 返隋剂贸污业获司酸仟劫滁辊岂漠良峪撵藕志牟孽痈巢翌旅试县点萌诬塑跨文化交际案例分析课件跨文化交际案例分析课件 Suggested answer Jim was sent to Korean plant to help people there with some new managerial procedures, though Jim was welcomed with great hospitality, only to find that his Korean colleagues tried to avoid acknowledging any significant problems, let alone solving them. Jim couldn’t understand the way that Korean solved the problem. To his exasperation, a problem was mentioned when there was no time left to solve it. Case summary 吞献刻褐哈诊仰欣徐