商务英语沟通 communication in the workplace课件.ppt

Topic 3 Communication practices (1)Chapter Three Communication at the Workplace工作中的沟通;3 questions before job-hunting;; The table summarizes the results of one survey in which 500 managers in a wide range of industries including retail, manufacturing, service, and finance ranked the importance of various factors in hiring decisions.; Communication is the key to many social issues that appear inevitably during social interactions. Regardless of its nature, any workplace is the perfect location to establish interpersonal connections so that we perform properly in our day-to-day duties. ;Situation 1 : How to talk about the salary?;Communication in the workplace;Communication climate交际氛围;Microclimate ;;Confirming messages 认可性信息;How to create You-attitude？ ;Communication at the workplace ;Communication between colleagues ; Understanding the environment of a business organization, the definition of communication between coworkers and the specifics of effective coworker communication can allow for relationships in the workplace to be improved. Efforts made to strengthen workplace relationships can ultimately lead to an increase in job satisfaction and workplace efficiency.;Problems you may encounter in the workplace;; Communication by leaders and managers. ;1. Motivation;;Broadly speaking, job satisfaction is the degree of enjoyment that people derive from performing their jobs. If people enjoy their work, they are relatively satisfied; if they do not enjoy their work, they are relatively dissatisfied. ; In turn, satisfied employees are likely to have high morale---the overall attitude that employees have toward the workplace. Morale reflects the degree to which they perceive that their needs are being met by their jobs. It is determined by a variety of factors, including job satisfaction and satisfaction with such things as pay, benefits, coworkers, and promotion opportunities. ; Companies can improve morale and job satisfaction in a variety of ways.