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Skills of Interviewing课件
Chris Jarvis;Domain;Interview Experience;The interview;Expectations and propositions;Types of interview;Common approaches;Issues;The Selection Interview;Preparation Products;The Psychometric-Objective Model;Interview Strategies;The GASP Interview;Genuine positive regard – Move towards
Calm, neutral, no interruptions, safe.
Maintain rapport
seating voice, eye contact, warmth and body posture.....NVC
Preparation “contract of interest expectation”
Smooth gear change;Listen more - talk less.
Objectivity, bias, stereotyping premature judgement
Not adversarial. Halo, horns and doppleganger
Taking notes
Question carefully (preparation)
well-structured, open-ended questions
probe and link
direct, leading, trick and taboo questions
Emphasise biography/experience, explanation/analysis
Mental agility and hypothetical questions
Interview flow with control: - agenda, space, time
Summarise periodically and conclude;Asking questions;Recent significant jobs/projects
contributions, events/phases, initiatives, products, achievements, decisions. Strengths and gaps
Competencies from REAL experience
knowledge/understanding, analytical skill, written/numeric, specialist technical.
attitudes values, drives motivation
Interpersonal relations – visualise with others
Education, training, learning development
Personal domestic topics - relevance/irrelevant
Applicant’s questions about
the organisation and the job - current prospective
terms of employment;cutting it short (horns/halo, premature judgement)
equal opportunity to all candidates
intimation of acceptance (verbal + non-verbal)
Potential for misunderstanding. No promises.
Communicating a decision
hints to attractive candidates (in a competitive situation)
intra-organisational bargaining
the decision in writing
subject to references
Career advice to rejected candidates? Culture?;Signal closure - NVC plus
maintain concentration
clarify future steps - the selection schedule
verify
dates - holidays and availabilities
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