酒店前厅部常用英语（Hotel Front Office English）.doc

酒店前厅部常用英语（Hotel Front Office English） Hotel Front Office English Greetings (greeting) 1, Good, morning, sir (madam) Good morning, sir (madam) 2, Good, afternoon, ladies, and, gentlemen Good afternoon, ladies and gentlemen. 3, Good, evening, miss, Price Good evening, miss price. 4, How, are, you, today, Mr, Brown? How are you today, Mr. Brown? 5, I, m, quite, well, thank, you. Im quite well, thank you. 6, Hs, good, to, see, you, again, sir (madam) Nice to see you again, sir (madam) 7, Nice, to, meet, you, sir. Nice to meet you, sir. Tithes (called) 8, Are, you, Mrs, Best? Are you Mrs. Bess? 9, You, must, be, Professor, Ford. You must be professor Ford. 10, May, I, know, your, name, sir (madam)? May I know your name, sir (madam)? 11, Here, s, a, letter, for, you, Dr, white. Heres a letter for you, Dr White. 12, you, re, wanted, on, the, phone, Captain, Smith. Youre wanted on the phone, Captain Smith. 13, Welcome, to, our, hotel, miss, Henry. Welcome to our hotel, miss Henry. 14, May, I, be, of, service, to, you, Mr, Baker? What can I do for you, Mr. Beck? 15, Can, I, help, you, Ms, Blake? Can I help you, MS Blake? 16, Would, you, take, the, seat, young, lady? Please sit down, miss, Offering Help offers help 17, May, I, help, you? 18, Can, I, help, you? May I help you? 19, What, can, I, do, for, you? What can I do for you? 20, May, I, take, your, Ba, for, you? May I take your bag for you? 21, May, I, help, you, with, your, suitcase? Can I help you with your suitcase? Would, you, like, me, to,, call, a, taxi, for, you? Would you like me to call a taxi for you 23, Thank, you, very, much. Thank you very much. 24, Thanks, for, the, trouble Sorry to bother you. 25, It, svry, kind, of, you? That is good of you. 26, No, thanks. No, thanks！ Answers to Thankss response to gratitude 27, You , re, welcome. Welcome 28, Not, at, all. Youre welcome. 29, That , s, all, right. No problem 30, Don , t, mention, it. Dont mention it. 31, It , s, my, plcasurc. Its my pleasure Expressing we