酒店客房（Hotel rooms）.doc

酒店客房（Hotel rooms） Job responsibilities and work flow of floor attendant Job responsibilities: 3, 1, master the floor of the guest room status and guest living conditions, for residents to provide quality services. 3, 2, according to procedures to clean rooms, and to ensure efficiency and quality. 3, 3, strictly control consumables, prevent waste and wastage. 3, 4, the correct use and maintenance of cleaning equipment, appliances, the correct use of detergent. 3 、 5 、 fill out all kinds of reports according to requirements. 3, 6, keep guest room floor quiet and safe. 3, 7, daily work room and cleaning equipment. 3, 8, complete the arrangement of supervisors health, temporary work assigned by supervisor. . Job content; Morning shift attendant (7; 00AM~16:00PM 8; 00AM~16:00PM) 5, 1, 7:00AM in the morning, mainly responsible for check-out, ward work. 5, 2 floor floor, signed the IC card key, make shift and night attendant (such as linen, cups etc.). 5, 3, and accept the information provided by the housekeeping center, in time to provide guests with services. 5, 4, according to the actual guests to add all kinds of drinks. 5, 5, responsible for the area of clean sanitation, fire safety work to ensure that the work area and hotel property Safety. 5, 6, ensure that all the equipment and articles in the room in the responsible area are in good condition and that the cleaning room is found damaged Immediately report to the foreman. 5, 7, guests after check-out, timely check room wine consumption and equipment items are damaged, if found passengers People leave items immediately to room center or head waiter. 5, 8, timely evacuation of tableware in the guest room, and sent to the designated place. 5, 9, proper use of cleaning equipment and equipment, keep the work room, floor corridor and work vehicles clean and tidy. 5, 10, send and receive, check guests laundry, and timely record. 5, 11, in time with the room center approval room state, quickly clean up, check out, clean ro