福师《前厅客房服务与管理》在线作业一（Fu division front room service and management online homework）.doc

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福师《前厅客房服务与管理》在线作业一（Fu division front room service and management online homework）.doc

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福师《前厅客房服务与管理》在线作业一（Fu division front room service and management online homework）

福师《前厅客房服务与管理》在线作业一（Fu division front room service and management online homework） Blessing division front room guest service and management online homework one or two Test paper 13 spring total score: 100 test time: - Radio examination A multiple-choice question Judgment question 14, radio questions autumn (a total of 15 questions, a total of 30 points) The international gold key Association, established in 1. (), is an international organization of golden key. A. 1950 B. 1951 C. 1952 D. 1953 Full marks: 2 2., Bridal or family living guests housing skills are (). A. is arranged on the lower floor, near the elevator or on the floor attendants room B. should pay attention to room number, floor and room orientation C. spot check D. or more is wrong Full marks: 2 3. () is a demand centric pricing approach. A. understanding pricing B. stationary pricing method C. per thousand definite price method D. Herbert formula Full marks: 2 4. the supervisor checks the number of rooms every day A. 40~70 B. 50~70 C. 50~80 D. 60~80 Full marks: 2 (5.) the real state of room service should be equipped with a set of amenities guests after check-out should remove additional beds, room to eliminate this room. A. LSG room B. NS room C. DL room D. EB room Full marks: 2 6. the room charge will be charged before 15:00 p.m.. A. 1/4 B. 1/3 C. 1/2 D. full room rate Full marks: 2 7. () is called the honeymoon room. A. suite room B. king size room C. interior room D. apartment Full marks: 2 8. the general cleaning order of guest rooms is () A. VIP room to room with please clean room B. VIP room to room with please clean room C. hung with please clean the room. Room VIP room to guest room D. hung with please clean the room. Room VIP room Full marks: 2 9. () is an important symbol of the quality of hotel products A. hotel cleaning B. guest reception service C. do department related management work well Talent training in D. Hotel Full marks: 2 10. () is the most basic room space A. sleep space B. to