绿色饭店（Green Hotel）.doc

绿色饭店（Green Hotel） At present, there are many misunderstandings and problems in the process of the establishment of green hotels in China, for example, only focusing on the construction of hardware, ignoring the software construction, paying attention to the local transformation and ignoring the overall systematic transformation. Therefore, it is necessary to emphasize the five core concepts of green hotel construction, so as to guide the construction of green hotel in China towards a scientific, standardized and standardized way. Take customer as the center -- the foundation of green hotel development Customer centric is the hotels eternal business philosophy. Why should the construction of green hotel industry? According to Maslows hierarchy of needs theory, the demand level of consumers will increase continuously after meeting low level demands. With the rapid increase of economic income and the improvement of the quality of life, the consumption concept of customers has changed accordingly: green products and green consumption have been gradually recognized. The conscious actions of many consumers have created a huge green market and greatly promoted the greening process of Chinas Hotel industry. Nowadays consumers are not satisfied with only high-quality hotel products, instead, they begin to pay attention to the safety and health of product consumption. It is based on better meeting the interests of customers, the core of the green hotel emphasizes providing customers with green environmental protection and health requirements of green guest rooms and green Catering, emphasizing the harmony of the interests of enterprises, consumers and society in three aspects. For these reasons, Chinas hotel industry needs a revolution - standardized green hotel to meet consumer demand for health, environmental protection products. Full participation -- the approach of green hotel implementation Green hotel construction is a highly coordinated project, it requires all departm