倒金字塔管理法（Inverted Pyramid law）.doc

倒金字塔管理法（Inverted Pyramid law） The SAS Upside Down (Pyramid Pyramid) was first proposed by Jan Carlson, President of Swedens Nordic airlines. Brief introduction to the management law of inverted Pyramid At the end of the 70s, the oil crisis caused a slump in the worlds aviation industry. Swedens Scandinavian Airlines were no exception. The company lost $20 million a year, and the company was on the verge of bankruptcy. At this critical moment, a young and energetic young man, Carlsson, was sent to the crisis and served as president of Nordic airlines. After Carlsson took over, new management was adopted, and a year later, Northern Airlines made a profit of $54 million. This is a miracle in Europe and America to be widely spread. When Carlsson arrived at Scandinavian Airlines, the company was in a slump and people panicked and employees did not know where the company would go. Carlsson spent 3 months, after carefully studying the companys situation, announced to all employees that he wanted to implement a new management approach. He gave it the name Pyramid Upside Down, which we call inverted Pyramid management law, or inverted triangle management. Carlsson thinks: Everyone wants to know and feel that he is someone else.. Everyone wants to be treated as an individual.. Giving some people the freedom to take responsibility can unleash the energy that is hidden within them.. Anyone who does not know the situation can not be held responsible; on the contrary, anyone who knows the situation can not avoid responsibility. Carlssons inverted Pyramid management model is under the guidance of such a thinking. [Edit] the framework of the inverted Pyramid Management Law The traditional management framework is: Top level: decision maker, general manager; Middle level: middle management (Department Manager, workshop director, etc.); Bottom line: frontline staff, also known as policy executors. Carlssons inverted Pyramid framework is: Top tier: frontline staff (Carlsson calls them