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Motorola’s Perspective 摩托罗拉公司与六西格码 摩托罗拉年度营业额Annual revenues by year Measurement and Methodology “Sigma” is a measurement scale upon which improvements can be gauged. “Six Sigma” is an overall methodology that drives business improvement. 我们的经验教训What We’ve Learned … The People Who Make it Happen: Core Six Sigma Business Improvement Campaign Principle 平衡記分卡是Six Sigma業務改進運動的基石 The Cornerstone of a Six Sigma Business Improvement Campaign is a Balanced Scorecard 项目选择方法 Matching Teams, Projects and Team Processes 团队、项目和团队过程的匹配 全面业务评审中的职责 分散和趋中的影响 The Impact from Spread and Location 分析及改进Analysis and Improvement 六西格玛持续改进课程表Six sigma CI Curriculum Building Organization-Wide Capability 提高整个组织的实力 六西格玛绿带学习班大纲 Six Sigma Green Belt Action Learning Plan Six Sigma Black Belt Action Learning Plan Manufacturing Bar Code Tracking System Raw Material (Lot #): 材料批次 识别出材料批次或日期代码to identify material abnormal lot # or date code Machine (Machine #): 机器号 识别出低效能的机器to identify the machine with poor performance People (Budge #): 操作员 识别出需进一步培训的人员，跟踪其进展情况to identify who need further training or performance tracking for improvement Finish Good (Product) Batch # 产品识别号 能够获得以上三项的渠道which can tract back to the information of above\ 3 items 条码追踪数据采集系统 Keep all In Control 保持所有项目在控制中 Be the market leader in providing superior wireless products and solutions … Lead Internet to wireless. Drive success by exceeding the expectations of customers, consumers, shareholders and co-workers Customer, consumer share holder driven employees winning through the 4Es +1; Recognizing celebrating successes. One Motorola / One PCS CULTURE: Fully link the Front End experience and planning process Develop a measurement and ensure differential investment for Most Effective Talent Ensure Most Effective Talent occupy Most Leveraged Positions PERFORMANCE MEASUREMENT Business Processes Business Results 2002 PERFORMANCE EXCELLENCE SCORECARD PCS Rev 2.7 Strategic Objectives Current Year Initiatives STR