-TOC介绍(pdf10).pdfVIP

A Review of Goldratt’s Theory of Constraints (TOC) – lessons from the international literature Steven J. Balderstone and Victoria J. Mabin School of Business and Public Management Victoria University of Wellington New Zealand Steven.Balderstone@vuw.ac.nz, Vicky.Mabin@vuw.ac.nz Abstract The two authors are finalising the first comprehensive bibliography on the Theory of Constraints (TOC)[23] which is to be published by North River Press, the publishers of several works on TOC, most notably Eli Goldratt ’s seminal works [11-17], such as The Goal, It ’s Not Luck, and Critical Chain. Based on our extensive search of the literature, this talk will draw on examples of applications of TOC, and summarise important findings on the theory and practice of TOC. Although initially a manufacturing method, TOC has now developed into a theory about management: a powerful systemic problem structuring and problem solving methodology which can be used to develop solutions with both intuitive power and analytical rigour. TOC is increasingly being applied to situations outside the manufacturing context, including distribution, marketing, proj ect management, accounting - in fact, any situation involving change to a system. 1 Introduction The main motivation for the research reported in this paper was the realisation that TOC is growing very rapidly, and we simply did not know what was “out there”; ie what had already been tackled. Hence our mission two years ago was to conduct a literature search to identify recent works (mostly post 1990). This search has culminated in an annotated bibliography,