医患沟通技巧（Doctor-patient communication skills）.doc

医患沟通技巧（Doctor-patient communication skills） Doctor-patient communication skills China Rehabilitation Research Center Wu Chunrong Href=, %20, class=, table, title=, passionate, responsible, loyal and open. What are the four qualities that a doctor should have? All along, the communication between doctors and patients, are reflected in the doctor for patients to solve the problem, representing the doctor is an authoritative image, should always reflect on the patients concern, attention and help. It seems that the doctors should not encounter difficulties, there should not be tired, should not complain and angry, but the doctor also has personal feelings and preferences of people, doctors also need to express individual the passions, the doctor through effective self revelation to establish better relationships with patients, and make their image more rich and realistic color. First, the doctor admissions skills As the saying goes, a daughter cannot buy a doctors tears.. If a doctor shed tears of sympathy for the patients suffering, the patient will see the doctor as a relative. When a patient enters the consulting room, the doctor should receive the patient, which is a puzzling question for everyone. There is no conclusion. The service provided by a doctor should vary from person to person, not to sameness. Different admissions techniques should be applied to different patients. The doctor should master some basic skills in the reception of the patient: 1. learn to say hello Say hello, this is the usual reception etiquette. If not to say hello, the patient will feel ignored and neglected, not being respected, the doctor was very rude and unfriendly. In fact, the doctor does not have to be very warm to greet the patient. After all, the patient does not come to enjoy anything, but has to come and simply say, here you are.. Expressing concern. Remember, do not volunteer to shake hands with the patient. 2. ask the patient to sit down Please sit down.. Let the patient s