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03966-GP-5 通用汽车公司 供方质量过程和测量程序
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Table of Contents
Revision History …………………………………………………………5
Scope
General – 1.1……………………………………….……………………………..11
Purpose – 1.2 …………………………………………………………………….11
References 2………………………………………………………………11
Terms and Definitions
Control and Rework Company – 3.1…..……………………………………12
Duns Number – 3.2.……..………………………………………………………12
Field Action – 3.3…………………………………………………………………12
Five (5) Whys 3 Times – 3.4……………………..……………………………..12
Issuing Location – 3.5.…………………………………..………………………12
Launch Downtime – 3.6. …..……………………………………………………12
Launch Spill – 3.7.…………………………………………………..……………12
Launch Stock out – 3.8…………………………………………………..………13
Line Accumulations – 3.9 ……………………………………………………….13
Major Disruption– 3.10…………….…………………………………………..…13
Production– Downtime – 3.11……………………………………………….…..13
Production – Premium Transportation – 3.12………..…………..…………...14
Production – Spill – 3.13……………………..………………………………14
Production – Stock out – 3.14…………………………………………….…14
Nonconformance – 3.15.………………………………………………..……….15
Nonconformity – 3.16……..……………………………………………………..15
PRR (Problem Reporting and Resolution) – 3.17…………………….………15
PRR Read Across – 3.18……………………………………..…………………15
Quality Performance Reports – 3.19……………………………………..….…16
Sourcing Metrics – 3.20 …………………………………………………………16
Supplier (Internal) – 3.21……………………………………………………..…16
Supplier (Outside, Affiliated, or Allied) – 3.22..……………………………….16
Suspect Material – 3.23…………………..……………………………………..16
Problem Reporting and Resolution (PRR)
General – 4.1……………………………………………………………………..17
Supplier-Initiated PRR – 4.1.1 ………………………………….17
Ramifications of Supplier-Initiated PRR’s – …..17
Types of PRR’s – 4.2 …………………………………………………………….17
Customer Satisfaction – 4.2.1…………………………………..17
Engineering – 4.2.2……………………………………………….18
Indirect – 4.2.3…………………………………………………….18
Packaging – 4.2.4 ………………………………………………...18
GMNA Containerization Packaging – …….………..19
Quality – 4.2.5 …………………………………………………….19
Shipping – 4.2.6 ………………………………………………….19
Warranty – 4.2.7……………………
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