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China 3PL Providers classification Competition in logistics is intensifying with a multitude of players from different origins entering the market. Mercer’s survey of 3PL providers in ChinaWe have interviewed 19 of the leading providers. 3PL providers’ operationsThis is a high growth market: over 70% of 3PL companies achieved more than 30% annual growth over the last three years. 3PL providers’ operationsThe market is highly fragmented, with no one player achieving more than a 2% market share. 3PL providers’ views on execution38% of respondents have problems with execution, including management of sub-contractors, lack of agreement concerning requirements and poor infrastructure. 3PL providers’ views on executionThe majority of providers think that owning strategic assets is and will continue to be important. Providers’ views on future growth Providers are highly bullish on their growth prospects in China. Providers’ views on challenges to growthChinese providers view ‘people’ as their biggest challenge, while ‘government restrictions’ is the top issue for foreign providers. Providers’ strategies for future growthMost providers - domestic and foreign - are looking for partnerships to help them achieve their growth targets. Mercer’s survey of 3PL shippers in ChinaWe focused on the six sectors with the highest potential for outsourcing logistics, and within these segments we interviewed many of the largest shippers. Shippers’ logistics operations Reducing costs and cycle times, and improving service levels are the main challenges for shippers, although this varies by industry. Shippers’ logistics operations Logistics costs are not well tracked, especially by Chinese shippers. Only 28% of shippers calculate total logistics costs. These are all MNCs. Current outsourcing of logisticsThe rate of outsourcing to 3PL providers is higher for outbound than for inbound. Current outsourcing of logisticsDirect transportation, domestic transporta
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