2-2017全国职业院校技能大赛酒店服务赛项中餐宴会摆台项目英语口试必威体育精装版题库及答案.pdfVIP

2017 自治区暨全国职业院校技能大赛中职组酒店服务赛项 中餐宴会摆台英语口试题库 情景应答及答题要点： 1. Q: Ask the guests if they have a reservation with your restaurant. A: Good evening. Do you have a reservation? 2. Q: How do you check upon the guest?s name of the reservation? A: Good evening. Under whose name was your reservation made? 3. Q: The guests need a table for 4, and they would like to dine somewhere quiet. A: Very well. This way please. Here?s a wi ndow table for four overlooking the lake. It?s very nice and quiet here. 4. Q: Can you explain the terms of breakfast both for adults and children in the hotel? A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it?s free of charge for children under 6. 5. Q: The guests would love to try some Chinese food, and they ask for your advice on where to have a dinner party. nd A: The Rose Restaurantof our hotel serves very good Chinese food. It?s on the 2 Floor. 6. Q: Tell the guest how the restaurant will hold the table for the delayed guests. A: Usually, we hold the reserved table for forty minutes for our guests. So, please be sure to arrive before 6:40 this evening. 7. Q: Greet the guests and check upon them to see if they are enjoying the food. A: Good evening, is everything to your satisfaction? Are you enjoying the food? 8. Q: Inform the guest that the restaurant is fully booked this evening, and suggest that he book a table the same time tomorrow evening. A: I?m sorry. We are full y booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening. 9. Q: Ask the guests their preference for the egg dishes. A: How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets? 10. Q: Ask the guests