管理学组织文化与环境-交通大学.ppt

* * * * * * * * * * * * * * * * 1. 定義 (definition)，向度 (dimensions)，衡量 (measurement) 2. 起源，學習，影響 討論： 1. 人格特質 (personality) 之構面, big 5 (p.308): 情緒穩定，外向，開放，體諒，細心 2. OCA: organizational culture assessment, (Reigle, 2003) * A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other. Implications: Culture is a perception, shared, descriptive (evaluation). 討論：人人都是無價之寶！ * 堅持高度職業道德 專注於專業積體電路製造服務本業 放眼世界市場，國際化經營 注意長期策略，追求永續經營 客戶是我們的夥伴 品質，7.創新，8.工作環境，9.管理模式 10. 兼顧員工股東，回饋社會 * * Integrity（誠信正值） Customers are partners（客戶是夥伴） Innovation（製程創新） Commitment（對客戶承諾） *台積 DNA (天下): review, align…… Discipline Transparence Independence Accountability Responsibility Fairness Social awareness *RD IS FAT, 蔡明介:勇氣深思, 誠信正直, 持續學習, 團隊合作, 信任尊重, 創新思維。 * * Dimension Organization A Organization B Attention to Detail High Low Outcome Orientation Low High People Orientation Low High Team Orientation Low High Aggressiveness Low High Stability High Low Innovation and Risk Taking Low High * 1. 繪製貴公司組織文化雷達圖。 實例：新竹縣文化中心 比較：政大，交大。華航，長榮。IBM, Apple. 討論：裕隆汽車次文化。效忠公司 vs. 專業。 2. 分析貴公司之組織環境， 討論：走向有利或不利之方向？ * A公司 0 1 2 3 4 Innovation Attention to detail Outcome People Team Aggressiveness Stability * 補習班 Innovation and risk taking Attention to detail Outcome orientation People orientation Team orientation Aggressiveness Stability B 補習班 C 補習班 0 1 2 3 4 * Are cultures in which key values are deeply held and widely shared. Have a strong influence on organizational members. *The HP Way, The McKinsey Mind Factors Influencing the Strength of Culture Size, Age, Employee turnover rate * Sources The organization’s founder: Vision and mission Past practices of the organization The behavior of top management Continuation Recruitment of like-minded employees who “fit” Socialization - The process that helps employees adapt to the organization’s culture. * Stories Narratives of significant events or actions of people