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人力资源管理经典材料Human Resource Management
Corporate Strategy and HR Strategy External Market Forces Leadership Objective To be a Fortune 100 company by 2003 Corporate Strategy and HR Strategy Corporate Strategy Core Business New Strategic Markets HR Strategy (Invest in People) Corporate Direction Business Strategies Positive Economic Value Add (EVA) Number 1 or 2 position in each business segment Corporate Direction Business Strategies Ensure customer success through our people, global partnerships, solutions and services Redefine the Internet experience Build the business-critical Internet Establish and reinforce a unified brand Corporate Direction Developing HR Strategy Vision 2000 : Everything to the Internet Company 2001 Vision Everything to the Internet Mission To enable human achievement by transforming information technology Strategy Leadership in Internet access and infrastructure through superior technology, services and partnerships Objectives Balanced across employee, customer, market, financial operational Attitude Inspired Corporate Strategic Goals Great people: Empower the most innovative, trusted and diverse talent in our industry Customer satisfaction: Understand our customers’ expectations and measure our performance in meeting and exceeding them Practical innovation: Develop products, services and solutions that will inspire our diverse customers Trusted partnerships: Inspire trust by managing quality relationships, acquisitions, and alliances Corporate Strategic Goals Process speed and simplicity: Develop industry leading time-to-market and operational processes and infrastructure Strong brand: Build a strong, unified and globally recognized identity though consistent values and behaviors Matrix management: Cooperate seamlessly across our company to serve our customers Leadership: Develop strong, diverse leadership which balances strategic thinking, operational focus and employee engagement Strategic Evolution of Human Resource Role Human Resource Strategic Goals Fost
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