饭店英语- 5-serving at meals.ppt

A General Introduction to Serving at Meals Learning Procedures Learning Objectives Discuss Share What are the jobs and duties of the serving at meals? Discuss and share your opinions with your classmates. Jobs Duties The organization chart of serving meals at meals Reservation Receiving the Guests Taking orders for food Rushing orders Beverage Service Paying the Bill Buffet Service Banquet Service Dealing with complaints Reservation Learning Procedures Introduction of Reservation Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Receiving Guest Learning Procedures Introduction of Receiving Guests Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Taking Orders for Food Learning Procedures Introduction of Taking Orders for Chinese Food Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Rushing Orders Learning Procedures Introduction of Rushing Orders Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Paying the Bill Learning Procedures Introduction of Paying the Bill Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Buffet Service Learning Procedures Introduction of Buffet Service Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of th