饭店英语--1Front Desk.ppt

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饭店英语--1Front Desk

A General Introduction to Front Desk Learning Procedures Learning Objectives Discuss Share What are the jobs and duties of the Front Office? Discuss and share your opinions with your classmates. Jobs Duties Front Desks in Hotels Front Desks in Hotels Front Desks in Hotels Front Desks in Hotels Front Desks in Hotels Front Desks in Hotels Front Desks in Hotels Room Reservation Learning Procedures Introduction of Room Reservation Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Check In Learning Procedures Introduction of Room Reservation Working Procedures Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Changing the Room and Extending Stay Learning Procedures Introduction of Room Reservation Working Procedures of Changing Rooms Working Procedures Of Extending Stay Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Foreign Currency Exchange Learning Procedures Introduction of Room Reservation Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Check Out Learning Procedures Introduction of Room Reservation Working Procedures Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Inquiry Service Learning Procedures Introduction of Room Reservation Usual Inquiry Service Words, Expressions and Sentences Words, Expressions and Sentences Words, Expressions and Sentences Task of the Unit Task of the Unit Assessment Introduction 1 Workin

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