BFT写作直击6.ppt

* BFT写作直击 BFT写作考试解读(之六) 江苏大学外国语学院 第六讲 信函写作(3) 一、复习信函常见表达 ： 1. I’m writing to complain that..... 2. I must complain about..... 3. I am not satisfied with..... 4. I feel something should be done about..... 5. I’m writing to place a complaint against your poor service. 6. I’m writing to place a complaint against sb. About sth. 7. I’m sorry to trouble you but I’m afraid I have to make a serious complaint against one of your assistants about his bad service. 一、复习信函常见表达 ： 8. In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem. 9. It didn’t work properly but I couldn’t find the problem. 10. Please change a new one for me. Otherwise, I would ask you to give my money back, or I would complain to the Consumers’ Association. 11. I wish you would look into the matter for me and talk to the person responsible for this mistake. 一、复习信函常见表达 ： 12. Please give this matter your immediate attention. 14. I’m sorry to inform you that the heating system in the house stopped working .This is very inconvenient as the weather is starting to get colder. 14. I’m puzzled as to why you have not paid attention to this urgent matter. 15. I would very much appreciate it if you would send a technician ( an engineer ) to repair( fix ) the system as soon as possible. 一、复习信函常见表达 ： 16. I’m sorry that I will have to insist on a refund in full of the price at which I paid for it. 17. You should make up for our loss. ( our inconvenience... ) 18. We expect to be compensated for all our extra expenses. In addition, we claim a refund of $100 because the food ( the room/ the service) was not up to your promised standard. 19. Please send me all the relevant information concerning the courses you offer. 20. Your prompt response would be appreciated. 一、复习信函常见表达 ： 21. Thank you for your time and attention. 22. If you have any questions, please feel free to contact me at 23. I am currently working as a(n)..