快递服务业概述-外文文献原文及翻译.docx

快递服务业概述An Overview of Express Delivery ServicesMaterial Source :A Report By US-ASEAN Business Council,2005Author : James I. Campbell Jr.Characteristics of an Express Delivery CompanyFour major integrators : UPS, FedEx, TNT, and DHL, account for almost 85 percent of the world’s express shipments. The services that these companies provide generally share the following characteristics which differentiate them from other traditional forms of delivery services:Door-to-door delivery : this includes the seamless transfer across multiple modes of transport . the “integrated” aspect of the service offered frees the customer from the need to make complex transportation arrangements for pick-up and delivery. Close custodial control : Using sophisticated information systems that enhance security , EDS firms maintain close custodial and administrative control over all shipments. This is particularly important to reduce the risk of loss or damage to goods in transit.Track and trace technology : Shippers and consignees may track the precise movement and location of their shipments and confirm delivery with the use of sophisticated ‘track and trace’technology that an EDS firm provides.Facilitation of customs clearance : EDS firms assist with customs clearance so that customers do not have to navigate bureaucratic customs regimes and the required paperwork.High level of reliability : EDS firms promise that packages will arrive at the required destination , on time ,this is particularly important for shipments of high-tech components due for production lines , as well as essential financial documents. Global service : the major EDS firms offer their customers delivery to market and cities worldwide through an intricate network of air hubs and stations. EDS is a network business. Speed of delivery : Most importantly , Overnight and Second-day express services reduce overall inventory and warehousing needs , and imize supply chain efficiency . the average shipping time form the U.S