客房服务指南中英对照版.doc

董事长致辞 尊敬的阁下： 欢迎莅临中国雄鸡版图的“自然国心”——巫溪县。您下榻的是巫溪县首家按四星标准打造的泰和大酒店。本酒店毗邻“天下第一溪”大宁河旁，远眺南方最大高山草场红池坝国家森林公园，荟萃古镇上古盐都历史文化，汲取“古老峡郡桃源” 的千年积淀。 您的到来，我们酒店全体员工都倍感荣幸，此《服务指南》为您详细介绍了本酒店的各项设施、功能、及服务项目。若您有什么需要，请直接与酒店各部门联系，我们将竭诚为您效劳。 进入巫溪泰和大酒店，您就是我们最尊贵的客人，我们将为您提供尽善尽美的服务需求，我们将永远为你敬献热情的服务和温馨的微笑。在此之间，如果您对我们的服务及设施有什么意见或建议，请及时联系我们，或者填写“宾客意见表”，我们会立即改进，因为您的满意就是我们的最终目标。 真诚感谢阁下的光临，祝您商旅愉快！并希望再次为您服务！ 重庆·巫溪 泰和大酒店 董事长： Respect of your excellency: Welcome to Chinese Natural formation of national center - WuXi county, You staying in taihe grand Hotel. It is the first four-star hotel at wuxi county. The hotel adjacent to the the best creek in the world -DaNing river, Overlooking the biggest alpine pasture HONGCHIBA national forest park. Here gathered the town yandu historical culture, And absorbed the old gorge county TAOYUANs one thousand years accumulation. You come to here, our hotel all staff feel very honored, the service guide detailed introduces of hotel services, facilities, and function for you. If you have any need, please directly with the hotel department contact, we will wholeheartedly service for you. Enter the WuXi-TAIHE grand hotel, you are our most distinguished guest, we will provide perfect service for you, you will see the warm smile everywhere, We will warm service to you,if you to our services and facilities have any opinions or Suggestions, please contact us, or fill out the guests opinionaire, we will immediately improvement, because your satisfaction is our ultimate goal. Sincerely thank you for your presence, Wish you work and have a good trip，Welcome you to come again! TAIHE grand hotel,WUXI,CHONGQING. The general manager: 目 录 CATALOG 电话服务（Telephone service）…………………………………………………………………1 酒店服务（Hotel Services） ……………………………………………………………………3 餐厅及酒吧(Restaurants and bar) ……………………………………………………………11 会议服务(Conference services) ………………………………………………………………15 宾客须知(Notes guests) ……………………………………………………………