HND商务通讯ICT.doc

The nature of the information This picture shows that different levels (Strategic, Tactical, Operational) have many differences on content, responsbility, aims about information and so on. Strategic managers is the most senior management of the organization. These managers are involved in the formulation of strategies, and the Tactical manager is the middle managers, which are responsible for ensuring that the goals of strategic management are achieved. Operational managers are the first line of management responsible for the day-to-day running of each department. Strategic managers is the most senior management of the organization, they develop long-term planning and development policies and strategies. They use their own judgment to make a complex decision, the wide range of information, external information and more internal, this level is always dealing with unstructured issues. In the outside, they are subject to policy, the international situation, the impact of industry competition, in the internal, they are subject to market research reports, the impact of productivity. Tactical manager is responsible for the medium-term planning, and sometimes they are responsible for the budget control, monitoring, develop business policies / objectives, access to resources, to solve the problem, and develop new methods. They have more internal, less external, they decided to affect some people, but not all of the companies. They should follow the facts and statistics of the statistics or historical information, and rely on their own judgment, the decision of the tactical management is likely to be a semi structured. Operational Manager are responsible for some basic problems, such as regular activities, monitoring, ensuring the effective use of resources, staffing levels, but also to solve structural optimization problems. Operational managers consider internal factors: supplier and training information. External factors: attendance, vacation, equipment. Information Syste