收费站英语服务学习100句.doc

河北省廊涿高速公路管理处 英语服务规范　The criterion of service-use sentence 1.高速公路收费站。 The highway toll station. 2.请您领取通行卡。 Here is your highway pass card. 3.请您交通行费。 You will have to pay a toll fee of… 4.我应该交多少钱？ How much should I pay? 5.按规定，您应付10元。 As a rule, you are supposed to pay 10yuan. 10yuan please. 6.这是找您的零钱。 Here’s your change 7.您的车出问题了吗？ Anything wrong with your car? 8.对不起，让您久等了 Sorry, that I’ve kept you waiting for so long. 9.对不起，这里不能倒车 I’m sorry. Backing your car here is not allowed. 10.谢谢您的合作！ 　 　Thank you for your cooperation. 　　11.天气不好，请您慢行。 　　The weather is bad, Drive slowly, please. 　　12.我们帮您把车推到安全地带。 　　 Let’s push your car to a safe place. 　　13.如果您对我们的服务有意见，请您拨打我们的监督电话0312-3688955。 　　If you have any suggestion for our service, please dial our monitoring hotline0312-3688955. 　　14.请您从第一个站口驶出高速公路。 　　Please exit the highway from Platform NO.1. 　　15.新年快乐、圣诞快乐 　　Happy new year/Happy Christmas 　　16.收费站前方有事故 　　There is some accident in front of the toll station. 17.您可以通过路边标志牌到达目的地 You can get your destination by looking at the roadside signs. 18.欢迎您来到廊涿高速公路 Welcome to LangZhuo expressway. 19.请您稍等 Just a moment. 20.对不起，您能说慢些吗？ Excuse me, Could you speak slowly? 21.抱歉，我没听懂，您能再说一遍吗？ Excuse me, I didn’t catch it. I beg your pardon. 22.见到您很高兴。 Nice to meet you. 23.欢迎您再来 We would like you to come back again. 24.您从哪个收费站领的卡？ Which toll station you get the pass card? 25.加油站（餐厅、超市、医院、机场）离这儿大概有5公里。 The gas station(restaurant/supermarket/hospital/airport) is about five kilometers from here. 26.现在是十点钟。 It’s ten o’clock now. 27.五元（十五、二十、二十五、三十、四十、四十五、五十、五十五、七十、九十） Fiveyuan(fifteen/twenty/twenty-five/thirty/forty/forty-five/fifty/fifty-five/seventy/ninety) 28.对不起，我们只收人民币。 I’m sorry, we only accept RMB. 29.对不起，根据工作经验，您的钱好像有些问题，请您换一张。 Sorry, but there seems to be something wrong with this banknote. Could you give me another one please? 30.对不起，我的零钱不够了，请您稍等。 　　Sorry, I’m short of change. Wait for a moment please.