创新服务推动模式与挑战 —金融产业优化创新服务推动模式与挑战 —金融产业优化.pdf

Service Science and Management 服务科学和管理, 2015, 4(6), 37-44 Published Online November 2015 in Hans. /journal/ssem /10.12677/ssem.2015.46007 The Promotion Model and the Challenges of Innovative Service Initiative —The Optimization of Financial Industry Rich Lee1,2 1 National Sun Yat-sen University, Kaohsiung Taiwan 2 IBM, Taipei Taiwan th th th Received: Oct. 15 , 2015; accepted: Nov. 5 , 2015; published: Nov. 9 , 2015 Copyright © 2015 by author and Hans Publishers Inc. This work is licensed under the Creative Commons Attribution International License (CC BY). /licenses/by/4.0/ Abstract Applying the emerging Internet technologies to create business value has become an inevitable trend in recent years. Especially the realization of the concept and the service model about the “Finance 3.0” are built on the cornerstones of such technologies. This paper applied the qualitative approach, exploring the key success factors against these technological-driven and innovative services by presenting the two-axis analysis including the external impact and the internal capa- bility scans. It also presents an innovative service promotion framework for the finance public service organization and helps their business partners to grow and to optimize the competitive- ness of the overall sector. Keywords Service Innovation, Requirement Engineering, Public Service, Policy Promotion, Value Co-Creation, Cloud Computing 创新服务推动模式与挑战 —金融产业优化 李 智1,2 1 国立中山大学，台湾 高雄 文章引用: 李智. 创新服务推动模式与挑战[J]. 服务科学和管理, 2015, 4(6): 37-44. /10.12677/ssem.2015.46007 李智 2 国际商业机器，台湾 台北 收稿日期：2015年1