咨询培训-标杆与帕累托图.pdf

Evaluati Issue Measure on and Analysis ment Prioritiz ation Training for Consultants Unit 5 Benchmarking and Pareto Analysis Foundational Tools and Techniques FN: 05-BENCHMARKING AND PARETO v2: 5-1 Introduction to Benchmarking • Benchmarking is a tool used to measure an organization’s processes and practices against those of other organizations in order to identify opportunities for improvement. • Benchmarking can be between different departments or affiliates within a company, within an industry or outside an industry: • Comparisons within the company look for top performers or facilities;