收货流程_receive_201011.doc

收货流程 Receiving 2010.11 目录 (Contents) 1．目的 (Target) 2．资产 (Assets) 3．一般收货 (Normal Merchandise) 3.1 流程图 (Flow Chart) 3.2 前期准备 (Preparation) 3.3 收货过程 (Operations) 3.4 后续工作 (Other Tasks) 4．赠品、礼品和补损品 (Free goods, free gifts and refund goods) 5．特殊情况 (Special Occasions) 6．资产、耗材 (Assets and Consumable Materials) 7．各部门职责 (Responsibilities) 8．附件 (Attachments) 1．目的 (Targets) 规范收货流程，实现科学管理；确保收货的准确性；为对账作业的顺利进行打好基础 To standardize the receiving process and ensure accuracy when invoice matching 2．资产 (Assets) ? 收货办公室 (Receiving Yard Office) ? 1台打印机 (1 Printer) ? 2根电话线 (2 telephone) ? 对讲机 (walkie-talkie) ? 手提扫描机 (RF scanner) ? 地秤 (Scale) ? 带皂盒，热水，分配器的水池或高压水枪。(Soap box, hot water, high pressure water gun) ? 足够的垫仓板和篮筐 (生鲜处只能用塑料垫仓板)。熟食仓板必须是专用，每日须清洗、消毒。(Pallets and baskets) ? 足够的液压手推车用编号区分部门使用。(Pallet trolleys) ? 文件柜：存放收货部内部文件。(File cabinet) ? 收货区信息栏 (Information Board) ? 农产品安全质量检测制度 (Primary products quality control regulation) ? 商品质量进货验货制度 (Receive and Quality Check procedure) ? 生鲜收货色带表 (Color card for Fresh) ? 送货时间告示 (Timetable) ? 送货须知 (other notice) 3．一般收货 (Normal Merchandise) 3.1 流程图 (Flow Chart) 非生鲜20－24 (without fresh 20-24 Dept) 生鲜20－24 (fresh 20-24 Dept) 3.2 前期准备 (Preparations) 供应商 (Supplier) 确认订单信息：单价、税率、条码等 Confirm the information on order sheets: unit purchase price, tax rate, barcode etc. 对订单有疑问，及时联系部门 Contact the sales dept if any questions 安排能够确认收货数量的送货人员。 Train the persons in charge of delivery LHCM’s receiving procedure 各营运部门 (Sales Dept) 检查商品信息（价格、税率等） Check the item information (unit purchase price, tax rate, etc) 维护供应商参数（订货日、到货期限等） Well maintain the order parameters (order date and lead time) 根据销售需要订货 Place order according to sales 安排员工工作时间 Well arrange the working shift of employees 整理仓库，固定仓位 Well arrange the storage, fixed the location by sub-families 与收货区确认是否有补损品 Inform the RY if there might be refund goods delivery that day 收货区 (RY) 在收货区入口处的醒目位置张贴“收货时间表”(主要针对生鲜供货商，不包括第三方物流)、“供应商送货须知”；各门店的收货时间可按实际情况自行决定。 Make an information board on receiving timetable and