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Chapter 4 Preparing Spoken and Written Messages4章制备的口头和书面的信息
Chapter 4 Preparing Spoken and Written Messages
Learning Objectives
Apply techniques for developing effective sentences and unified and coherent paragraphs.
Identify factors affecting readability and revise messages to improve readability.
Prepare visually appealing documents that grab the receiver’s attention and increase comprehension.
Revise and proofread a message for content, organization, and style; mechanics; and format and layout.
Chapter Overview
While Chapter 3 focused on the importance of using a systematic process to develop business messages, Chapter 4 focuses on preparing a first draft and on revising and proofreading for accuracy and desired impact. Such communication is carefully drafted and proofread for correct sentence structure, emphasis on important ideas, coherent paragraphs, and easy readability. After a review of the writing process in Chapters 3 and 4 and the Appendix, students will prepare letters, memos, and a variety of electronic messages (email, instant, and text messages, blogs, and other web communications) and reports and business presentations. The general teaching suggestions for Chapter 3 apply to Chapter 4.
Chapter Outline
PREPARE THE FIRST DRAFT 56
Craft Powerful Sentences 58
Develop Coherent Paragraphs 60
REVISE AND PROOFREAD 62
Improve Readability 62
Apply Visual Enhancements to Improve
Readability 63
Use Systematic Procedures for Revising and
Proofreading 66
Cultivate a Frame of Mind for Effective
Revising and Proofreading 68
Key Terms
Active voice 58
Coherence 60
Deductive paragraph 60
Inductive paragraph 60
Passive voice 58
Topic sentence 60
PowerPoint Slides
Resource Slides — Students can review key chapter concepts on the Resource Slides (found on the companion website (Student’s Resources)). Slides can be downloaded for convenient printing of handouts for taking class notes.
Slide Number and Title
Chapter 4 Preparing Spoken and Written Messages
Learning Objectives
Process for Planning and Preparing Spoken and Written Me
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