系统分析重点(双语).docxVIP

第一章名词解释1.Information system(IS)An arrangement of people, data, processes and information technology that interact to collect, process, store, and provide as output the information needed to support an organization.2.Enterprise application integration (EIA)The process and technologies used to link applications to support the flow of data and information between those applications.3.Business process redesign (BPR)The study, analysis, and redesign of fundamental business process to reduce costs and/or improve value added to the business.简答1.Q:Who are the stakeholders in this system? P7A:systems owners, system users, system designers, system builders, systems analysts2.Q:Skills needed by the systems analyst? P14-15A:Working knowledge of information technologiesComputer programming experience and expertise General knowledge of business processes and terminology General problem-solving skills Good interpersonal communication skills Good interpersonal relations skills Flexibility and adaptability Character an ethics3.Q:business drivers for today’s information systems? P17-22A: Globalization of the economy Electronic commerce and business Security and privacy Collaboration and partnership Knowledge asset management Continuous improvement Total quality management Business process redesign4.Q:Technology drivers for today’s information systems? P22-26 A: Networks and the internetMobile and wireless technologiesObject technologiesCollaborative technologiesEnterprise applications第二章名词解释1.Information systems architecture A unifying framework into which various stakeholders with different perspectives can organize and view the fundamental building blocks of information system2.MiddlewareUtility software that allows application software and systems software that utilize differing technologies to interoperate简答1.Q:system owners and system users tend to focus on three common business goals of any information system？ P46-47A: improve business knowledgeImprove bus