FCE写作手册下.docxVIP

Unit 1 LETTER1, Writing formal letters or emailsIntroduction Writing formal letters is a necessary skill that you need for most ESL or EFL exams at Intermediate Level and above.Examples:You are given an article to read from a newspaper. You write to the newspaper disagreeing with the article.You write to complain about something.You write to making suggestions about something.You write requesting information.You write giving information.You write requesting permission.Useful phrases Writingformal letters generallyGreetings: Dear Sir Dear Madam Dear Sir/Madam Dear Mr. Brown Dear Mrs. Jones etc.Reason for writing: I am writing in response to your article/advertisement/letter I am writing with regard to your article/advertisement/letter I am writing regarding your article/advertisement/letter I am writing on behalf of Enter the letter:I look forward to receiving your replyI look forward to your replyI look to hearing from youI am, yours faithfully (if you don’t know the name of person you are writing to)I am, yours sincerely (if you know the name of the person you are writing to)Yours faithfullyYours sincerelyWriting formal letters to complainReason for writing:I am writing in order to complain aboutI am writing to complain aboutIntroducing the complaint:FirstlyIn the first placeFirst of allMy first complaint is The first problem is The first thing I would like to draw your attention to isMy first concern is Introducing further complaints:Secondly In the second placeNot only… but alsoIn additionIn addition to thisAdded to this……was also unacceptableDemanding action:I suggest that you replace the itemI therefore suggest that I be given a full refundI would be grateful if my money was refundedI would be grateful if you could give me a full refundI look forward to hearing from youI look forward to receiving a refundI look forward to receiving a replacementI look forward to receiving your explanationWriting formal letters to make sugge