邮件写作技巧培训2.ppt

Email Writing Skill Training Email Writing Skill Training 邮件写作技巧培训(二) 苏铭（Benjamin） 2010.06.02 Content： Useful Expressions for Email Document Writing Skill 一、 常用语 (Useful Expressions) 1、Beginning: Reply for normal situation, apologizing, bad situation , thankfulness 2、Body： Request for Action(请求),Acquiring Information(获取信 息),Announcing(宣布), Reminding, Making Confirmation, Requesting Confirmation, Initiate a meeting(发起会议), Raise question Point listing, Apology, Proposal(提议) 3、Ending: Seeking for more information/feedbacks/suggestions 咨询信息/ 反馈/建议, Attachment description, Other polite formulas  　　 Context: 一、 常用语 (Useful Expressions) 1、Beginning：①Reply for normal situation: Thank you for your reply. Thank you for your query about sth. Thank you for your email about sth. ②Reply for apologizing Apologies for the delay in getting back to you, but… I apologies for… Sorry for … 　　 ③Reply for bad situation: We are sorry to learn (from sb) of sth. I was sorry to hear that + n.clause… ④ Reply for thankfulness: Thank you so much for the cooperation. Your kind assistance on this are very much appreciated. I really appreciate the effort you all made for this sudden and tight project. 　　 一、 常用语 (Useful Expressions) 2、Body： Request for Action(请求): Could you …? I was wondering if you could …? Would it be possible for you to …? Do you think you could possibly …? Acquiring Information(获取信息): I was wondering if you could let me know why …? I wonder if you could explain why …? Announcing(宣布) Please be informed that + n. clause … This is just a quick note to let you know that + n. clause … 一、 常用语 (Useful Expressions) Reminding: Just a quick note to remind you to V … Just to remind you that + n. clause … Making Confirmation: Your request has been successfully processed. I am pleased to confir