商务模拟谈判模块-开局.ppt

Make sentences 1. Do you agree …./ Do you think whether… or not? 2. What do you think of …..? 3. Is it right that you think ….? / Am I right that you think…? 4. Is it possible that we ……? 5. Will it be … or…? 6. According to… / After consulting… 7. Can you consider doing ……? 商务模拟谈判模块 2、开局 本次课的课程目标 1、学习在商务谈判中人员介绍、议程协商和开局陈述的英语表达 2、了解商务谈判的基本礼仪 礼仪测试 （1） 谈判座位安排 礼仪测试 （1） 谈判座位安排 礼仪测试 （1） 谈判座位安排 礼仪测试 （2） 商务交际场合的语言应对 What would you say if 1. Somebody opened a door and said “after you”? 2. Somebody wished you good luck in a negotiation? 3. Somebody offered you a cup of tea and you didn’t want it? 4. You want to have a guest’s business card? 5. You meet somebody that you can’t remember his name? 商务谈判的开局目标 营造诚挚、友好、平等、和谐的谈判气氛 商务谈判的开局内容 1、明确本次谈判的主题，统一双方认识；表明我方期望的礼仪和基本立场； 2、营造气氛； 3、过渡一下，准备进入正式谈判。 商务谈判的开局基本程序 第一，见面介绍，热情友好地与对方握手。 第二，各方按指定位置就坐。 第三，开场，选择中性话题过渡。 第四，人员介绍。 第五，议程协商。 第六，开局陈述 中性话题内容和表达 Welcoming 1. On behalf of ABC Company, I am very glad to welcome you to our head office. 2. Well, I’m delighted to welcome you all to our processing plant here in Shanghai. Greetings 1. How was the flight over? 2. Is everything OK with the hotel? 3. What was the weather like in Tokyo when you left? Introductions Mr. Smith, would you like to introduce your team? 人员介绍的内容和表达 She the vice-president administration Three-One Steel. He secretary Personnel Huatian Hotel. ……is going to sit in. …… is going to take the minutes. …… would like to say a few words about…… …… is going to give us a presentation. 训练一：开场和人员介绍 某县盛产橘子，成立了一家饮料厂生产固体橘汁饮料，欲购买意大利生产技术和设备，与来华的意大利谈判小组进行谈判。 Tips: 国内外谈判专家普遍认为，一个谈判小组的理想规模以4人左右为宜。多数商务谈判涉及的业务知识领域大致有：1，商务谈判；2，技术方面；3，法律方面；4，金融方面。 Take care of, be in charge of, play the role of, deal with, 议程的主要内容 谈判总体时间及分段时间安排 双方谈判讨论的中心议题，讨论问题的顺序 谈判中各种人员的安排 谈判地点及招待事宜 Expressions about agenda We’ve drawn up an agenda. How are we going to start and finish? Let’s just run through the agenda. Let’s just identify the key issues. There are two items on the agenda. We s