introduction to six sigma 課件.ppt

73.0% 270,000 2.1 99.9892% 108 5.2 76.0% 240,000 2.2 99.9928% 72 5.3 79.0% 210,000 2.3 99.9952% 48 5.4 82.0% 180,000 2.4 99.9968% 32 5.5 84.0% 160,000 2.5 99.9979% 21 5.6 86.0% 140,000 2.6 99.99866% 13 5.7 88.0% 120,000 2.7 99.99915% 8.5 5.8 90.3% 97,000 2.8 99.99946% 5.4 5.9 91.9% 81,000 2.9 99.99966% 3.4 6 合格品比率YIELD 百万机会缺陷数DPMO 西格玛 Sigma 合格品比率 YIELD 百万机会缺陷数DPMO 西格玛 Sigma ? 2005 STAT-A-MATRIX Inc. All Rights Reserved. 34 Introduction to Six Sigma 过程西格玛表 Process Sigma Table 这是过程西格玛表的一部分 A portion of the process sigma table ? 2005 STAT-A-MATRIX Inc. All Rights Reserved. 35 Introduction to Six Sigma 是实际西格玛水平还是改进的效率？ Actual Sigma or Rate of Improvement? 什么才是最重要的？是实际的西格玛水平还是西格玛水平的改进率？ What is most important, the actual sigma level or the rate of improvement in sigma? ? 计算得出的西格玛水平受到你所定义的“机会”的影响—这可以进行讨论 The calculated process sigma level is influenced by what you define as an “opportunity”—which can be subject to much debate ? 一般认为，通过观察过程西格玛水平的变化来衡量管理的好坏更为合理 Often, a more enlightening measure of good management is to see how process sigma is changing ? ? 增强对顾客的关注和过程的改进，都能够体现在过程西格玛水平的改进上 Increased customer focus and process improvement will be reflected with an increase in process sigma 过程西格玛每年上升1个单位，比起一直保持在4的水平而言，更能体现对顾客的关注 A process sigma that goes up by one unit every year is much more indicative of a customer focus than a process sigma that is constant at 4 推广计划 Roll-Out Plan ? 2005 STAT-A-MATRIX Inc. All Rights Reserved. 38 Check Meeting Train Executives - Process Management - Process Improvement - Process Design Outcomes - Core Processes Defined and Mapped: Key Measures Identified - Build the Communication Plan - Review the Implementation Plan - Select Initial Projects Introduction to Six Sigma Phase I: Planning Chief Executive Coaching Session Planning Meeting Assess Readiness - Strategic Plan - Change Leadership - Process Management - Research the VOC