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CHAPTER 2 The Supply Chain Management Concept 供应链管理概念 CONTENTS OF CHAPTER 2 Section 0 Concept of SC and SCM Section 1 Key Attributes of Supply Chain Management Section 2 Barriers to Supply Chain Management Section 3 Supply Chain Management and Integration Summary Key Terms Questions for Discussion and Review Learning Objectives 1. To learn about supply chains and their management 2. To understand differences between transactional and relational exchanges 3. To realize the importance of leveraging technology 4. To appreciate barriers to supply chain management Section 0 Concept of SC and SCM 1. Concept of Supply Chain 2. Concept of Supply Chain Management 1 Concept of Supply Chain A supply chain “encompasses all activities associated with the flow and transformation of goods from the raw material stage (extraction), through to the end user, as well as the associated information flows.” 2 Concept of Supply Chain Management Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers. In essence, SCM integrates supply and demand management within and across companies. Section 1 Key Attributes of Supply Chain Management 供应链管理的重要特征 Section 1 Key Attributes of Supply Chain Management What attributes does Supply Chain Management have? Section 1 Key Attributes of Supply Chain Management 1 Customer power In recent years, the customer has gained tremendous power over buying decisions, in large part because of greater access to information. 1 Customer power 1 Customer power Increased power of customers has important implications for: The design and management of supply chain. Customer-centric, pull-oriented supply chains should replace factory-driven, push ones. 1 Customer power 2 Lon
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