人业务英语服务用语.pptVIP

个人金融业务英文服务用语Personal Banking Service in English2009年11月 外币兑换 Foreign Currency Exchange 1.Foreign exchange rate 外汇汇率 [ f?rin ]? 2.exchange memo 水单 [ ikst?eind? ] [ mem?u ]? 3.the Administration of Foreign Exchange(SAFE) 外管局 [ ?dministrei??n ] 4.the Central Bank 央行 5.China Banking Supervisory Commission(CBRC) 银监会 [ sju:p?vaiz?ri ] [ k?mi??n ] 6.US dollars 美元USD 7.Pound sterling [ st?:li? ]英镑GBP 8.Euros 欧元EUR 9.Japanese yen日元JPY 10.Hong Kong dollars港币HKD 1.询问兑换何种外币？ A:What kind of currency do you want to exchange? B:I want to exchange some US dollars into RMB. A: Sorry, we don’t change Swiss Franc at present. 2.询问兑换多少？ A:How much would you like to change? B: I want to change 500 dollars. 3.确认客户是否带了护照 Do you have your passport? /Please show me your passport. 4.告知客户兑换的利率 B: Could you tell the exchange rate A: It’s RMB 691.85 against 100 US dollars. It’s RMB 691.85 per 100 US dollars. The exchange rate today is 6.9185 RMB to one US dollar. 5.请客户在水单上签字 Please sign your name at the bottom of the exchange memo. 6. 完成兑换并提示客户保管好水单 Here is your exchanged RMB and your passport. Please keep this memo carefully. You have to show the memo to the bank when you convert any unused RMB back into foreign exchange. 外籍人士人民币（收入）购买外币 根据我国外汇管理规定，外籍人士可以凭护照兑换等值500美元的外币。如果超过等值500美元，需要提供护照、收入证明和相关完税证明 According to China’s FX regulations, foreigners could exchange 500 USD OR equivalent , if you want to exchange more than 500, we need your passport, income certificate and relevant tax completion/fulfillment certificate. 剩余人民币兑换成外币 A: Good morning, Sir, what can I do for you? B: Yes,please. I have 2000 yuan , and I want to change back into US dollars. A: Certainly, please show me your passport and the exchange memo. B: Exchange memo? A: Yes, it is the Certificate proving that you exchanged your country’s currency into RMB when you first came to China. Or: Yes, that is the certificate from the bank when y