Australian Public Service Performance Management Framework:澳大利亚公共服务绩效管理框架.docx

Australian Public Service Performance Management Framework:澳大利亚公共服务绩效管理框架.docx

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Australian Public Service Performance Management Framework:澳大利亚公共服务绩效管理框架

Developing High Performance: Performance Management in the Australian Public ServicePrepared By:Professor Deborah Blackman, University of CanberraDr Fiona Buick, University of CanberraProfessor Michael O’Donnell, University of New South Wales @ ADFAProfessor Janine O’Flynn, Australian National UniversityDr Damian West, Australian Public Service CommissionResearch Paper Prepared For:The ‘Strengthening the Performance Framework Project’: a joint research program of The Australian National University, The Australian Public Service Commission, The University of Canberra and The University of New South Wales @ ADFA.Date: 25 June 2012Table of ContentsExecutive Summary3Background5Introduction6What is High Performance? 12The Characteristics of High Performance Organisations13High Performance Governance System21High Performance Organisations31High Performance Groups and Individuals 36A Strategic Approach to Performance Management44Conclusion48References50Tables1State of the Service findings 2009-201192 Summary of performance management issues103 High Performance Organisation Characteristics144High performance as defined in the APS175 High Performance Work Practices346Possible matching of High Performance Work Practices with 35characteristics of High Performance Governance System and High Performance Organisation7Characteristics of High Performance Groups/Individuals418Possible matching of High Performance Work Practices with43Characteristics of High Performance Governance System, High Performance Organisation and High Performance Groups and Individuals Figures1Three Levels of High Performance Government 192High performance government feedback loop203 High Performance Governance254 High Performance Organisation325 High Performance Groups/Individuals446 A model of High Performance Government48Developing High Performance: Performance Management in the Australian Public ServiceExecutive summaryThe focus on performance management both globally and in Australia is not new. Both

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