PPT-某著名汽车零部件公司DA1BasicTools(CN-EN)-汽车参考.ppt

Basic Tools;Basic Tools Analyze and Optimize;Analyze and Optimize;头脑风暴Brainstorming;头脑风暴Brainstorming; 达成一致意见并写出问题陈述Agree on and write down the problem statement 如果问题的定义已明确,会很容易做Easily done if the Problem Definition is complete 允许每一位团队成员发表意见 – 不许批评Allow each team member to contribute - No Criticism 轮流或自由发表意见, 让每个人都参加In rotation, or free flow, make everyone participate 在活动挂板或便事贴上列出所有建议 List all ideas on Flipchart or use Post-It Notes 继续发掘建议直到再也找不出为止 Continue until ideas are exhausted... 对建议不要有个人观点的评判Postpone and withhold personal judgment of ideas 鼓励发散性的思维Encourage wild and exaggerated ideas 记下建议的数量(越多越好)Remember that the quantity of ideas count (more the better) 在现有建议的基础上提出其它的建议Build on the ideas put forward by others 人人平等, 对每个建议都没有偏见Every person and every idea has equal worth 重新检查清单,注意是否清楚或有重复 Review list for clarity/duplicates 组织整理清单, 合乎逻辑的进行分类(亲合图)Organize list into logical categories (Affinity Diagram) ;亲合图 Affinity Diagram;;;亲合图举例Affinity Diagram Example;亲合图举例Affinity Diagram Example;头脑风暴Brainstorming;多层次投票法Multi-Voting;多层次投票法Multi-Voting;多层次投票选择项 练习1Multi Voting Option 1 Example;分析和最优化Analyze and Optimize;Cause and Effect Diagrams (fishbone, Ishakawa) ;因果图Cause and Effect Diagrams;因果图 Cause and Effect Diagrams;间隙不稳;病人在寻找X光室时遇到困难;因果图--练习Cause and Effect Diagrams - Exercise;分析和最优化Analyze and Optimize;分析和最优化Analyze and Optimize; ;抓住最大和最小可能的潜在失误模式和原因 Captures most likely and least likely Potential Failure Modes and Causes 用数据来确定或拒绝潜在的失误模式和原因 Data is used to confirm or reject Potential Failure Modes and Causes 从逻辑上使用已收集数据,至上而下的创建根本原因树 Logically use the gathered data to build the tree from top to bottom 如果分枝已被确认就不必再做下去 Don’t work on lower branches until upper branches are confirmed 如果分枝已被拒绝就不??再做下去 Don’t work further down on branches once it is rejected 帮助集中在解决问题的流程上 Helps focus the problem solving process 从根本原因树上可以直接创建5个为什么根本原因 5-Why root cause can be created directly from the Root Cause Tree 根本原因树不同于5个为什么分析, 因为它运用了逻辑或数据显示对潜在原因的取舍. Root Cause Tree is