管理学专业英语chapter1_Management_in_a_Changing_World教材教学课件.ppt

Classifying. Which of these terms relate to demographics, managerial work, social values, or customer expectations? Write the term in the correct heading: gender age diversity language coach suggestion choice glass ceiling brands TQM recommending environment safety changing behavior medical research continuous improvement reflecting back coordinator 无忧PPT整理发布 Chapter 1 Management in a Changing World Introduction Changing social values Change Changing demographics Changing customer expections Global competition Changes in managerial work New technologies Introduction (continued)Global competition Globalization refers to economic, social and cultural connectivity with people in other parts of the world Introduction (continued) Global competition Effects of globalization: Greater efficiencies and knowledge sources New organizational structures and communication Greater workforce diversity More competitive pressure, demands on employees Telecommuting An alternative work arrangement where employees work at home or remote site, usually with a computer connection to the office Tends to increase productivity and empowerment, reduce stress and costs Problems with lack of recognition, lack of social interaction Introduction (continued) ◆ Demographics changes Large groups or categories of people: Labor force Aging:：baby boomers(婴儿潮) Fertility(生育率) Mortality(死亡率) Migration ◆Workforce diversity First language Behavioral style Marital status Work experience Life experience Religion Occupation Geographic location Parental status Work style Education Income Sexual orientation Mental/ physical qualities Ethnicity Race Gender Age Demographics changes Definition: Glass ceiling: a hidden barrier that prevent women and minorities from getting a better job in a company.(1987) The changing role of managers Synonyms: performance work action goal