[专业课]罗宾斯管理学英文版15章.ppt

* * * * * * * * * * * * * * * * * * Copyright ? 2005 Prentice Hall, Inc. All rights reserved. 8th edition Steven P. RobbinsMary Coulter PowerPoint Presentation by Charlie Cook Copyright ? 2005 Prentice Hall, Inc. All rights reserved. PowerPoint Presentation by Charlie Cook Copyright ? 2005 Prentice Hall, Inc. All rights reserved. Copyright ? 2005 Prentice Hall, Inc. All rights reserved. 15–* L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Understanding Groups Define the different types of groups. Describe the five stage of group development. Explaining Work Group Behavior Explain the major components that determine group performance and satisfaction. Discuss how roles, norms, conformity, status systems, group size, and group cohesiveness influence group behavior. Tell how group norms can both help and hurt an organization. Define group think and social loafing. Copyright ? 2005 Prentice Hall, Inc. All rights reserved. 15–* L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Explaining Work Group Behavior (cont’d) Describe the relationships between group cohesiveness and productivity. Discuss how conflict management influences group behavior. Tell the advantages and disadvantages of group decision making. Creating Effective Teams Compare groups and teams Explain why teams have become so popular. Describe the four most common types of teams. List the characteristics of effective teams. Copyright ? 2005 Prentice Hall, Inc. All rights reserved. 15–* Understanding Groups Group Two or more interacting and interdependent individuals who come together to achieve particular goals. Formal groups Work groups defined by the organization’s structure that have designated work assignments and tasks. Appropriate behaviors are defined by and directed toward organizational goals. Informal groups Groups that are independently formed to meet the social needs of their members.